Privacy policy

Last updated: April 4, 2026

This Privacy Policy describes how FreeSpiritSwiss collects, uses, and discloses personal data when you use our shop, website, and related services.

FreeSpiritSwiss operates this shop with Shopify. Shopify provides us with the e-commerce platform through which we can offer our products and services. In connection with the operation of our shop, personal data may be processed by us as well as by Shopify.

Please read this Privacy Policy carefully. By using our shop and services, you acknowledge that you have read this Privacy Policy.

What Personal Data We Process

Depending on how you interact with our shop, we may process the following categories of personal data:

  • Contact information, for example, name, billing address, shipping address, email address, and, if applicable, phone number
  • Order and transaction data, for example, items ordered, payment status, shipping information, and returns or cancellations
  • Account data, if you create a customer account
  • Communication data, if you contact us
  • Technical data, for example, IP address, browser information, device information, and usage data

How We Collect Personal Data

We collect personal data:

  • directly from you when you place an order, create an account, contact us, or otherwise provide us with data
  • automatically when you use our shop, for example, through cookies and similar technologies
  • via service providers and partners who provide functions for our shop on our behalf

How We Use Personal Data

We use personal data for the following purposes in particular:

  • to process and fulfill orders
  • to process payments
  • to organize shipping, returns, and customer service
  • to provide, improve, and secure our shop and services
  • to communicate with you about your orders, inquiries, or your customer account
  • to comply with applicable legal obligations
  • to carry out marketing activities, to the extent permitted by law

Disclosure of Personal Data

We may disclose personal data to third parties to the extent necessary for the operation of our shop and the provision of our services. This includes, in particular:

  • Shopify and Shopify-related services
  • Payment service providers
  • Shipping and fulfillment service providers
  • IT, hosting, analytics, and support service providers
  • Authorities or other bodies, if we are legally obligated to do so

Shopify

Our shop is hosted by Shopify. Shopify may process personal data to provide, secure, and improve the shop. For more information on how Shopify processes personal data, please visit:

https://www.shopify.com/legal/privacy

For information on privacy rights related to Shopify, please visit:

https://privacy.shopify.com/en

Cookies and Similar Technologies

Our shop may use cookies and similar technologies to enable the operation of the website, analyze usage, provide features, and improve content or marketing. Further information may be displayed to you via the privacy settings, the cookie banner, or other notices in the shop.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, particularly for contract processing, fulfillment of legal obligations, dispute resolution, and enforcement of our agreements.

Your Rights

Depending on your place of residence and applicable data protection law, you may have the following rights in particular:

  • Right to access the personal data we process
  • Right to rectification of inaccurate data
  • Right to erasure of personal data
  • Right to restriction of processing
  • Right to object to certain processing activities
  • Right to data portability, where legally provided
  • Right to withdraw consent previously given, with effect for the future

You can contact us at any time to exercise your rights using the contact details provided below.

International Data Transfers

Personal data may be transferred to, stored in, or processed in other countries, including outside your country of residence. When this occurs, we strive to comply with appropriate safeguards in accordance with applicable law.

Data Security

We implement appropriate technical and organizational measures to protect personal data. However, no data transmission or storage can be guaranteed to be completely secure.

Children's Data

Our shop is not directed at children. We do not knowingly collect personal data from children where prohibited by applicable law.

Third-Party Links

Our shop may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or security measures.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example, due to changes in our business operations, services, or for legal reasons. The current version will be published in our shop.

Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, you can reach us at the following contact details:

FreeSpiritSwiss
Promenade 76
7270 Davos Platz
Switzerland

Email: support@freespiritswiss.ch